Monday, August 4, 2014

The Most Asked Appliance Repair Question

The most frequently asked question when clients call us is "How much would it cost to have part A replaced?". A question such as this is normally followed by a question of our own; we ask whether or not a technician has been out and done a diagnosis. The answer is frequently "No.".

While we certainly understand that everyone wants to be frugal and get the best possible price for their repairs, it's important to remember that Appliance Repair Technicians not only require training to do their jobs in the first place, but they often need to update their training every single year.  Simply put, there are a lot of different brands on the North American market and while they can be similar in design and function none of them are made the exact same way.

One diagnosis does not fit all brands and you should be extremely cautious of anyone who gives you a quote for replacing a part with just your description of the issue over the phone.  Wires sometimes get burnt, contacts fade, pumps, hoses and ducts get clogged. You don't necessarily need to replace the entire part; you may only need some good old fashioned elbow grease from someone that knows how to pull the entire machine apart.

Always call for a professional to do an on-site diagnosis of your machine. Anything less and you are only getting someones best guess on what the issue is and it is quite likely to be incorrect.


Contact us to arrange for an appointment from a trained professional who will provide service you can trust.

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