Why Can't I get a Quote with an Error Code?

Newer machines have been taking advantage of the fact that their computer boards are more complex and manufacturers have been including error codes that are designed to help consumers fix small issues and technicians to pinpoint damaged parts or connections.  The problem comes when individuals without technical training attempt to diagnose broken parts and get quotes for repairs based on nothing but the error code.

Error codes are also called Fault codes and they can offer input into things such as the fact that your machine stopped because it was unbalanced, or because there are too many suds in the machine, or that the drain is not working.

With the final issue, this tends to be mistaken as an indicator that the drain pump is damaged and needs replacing.  While this is possibly the issue it is far more likely that the drain line is blocked or the drain pump has something stuck in it and it just needs cleaning, it is even possible that contacts between wires has faded and they just need to be redone.

While the internet is a great resource for information in general, looking up an error code and asking a technician to replace that part can be a huge waste of money as you may not need it replaced at all. Always arrange for an appointment to have a technician do a diagnosis in person; it is the only way you can be sure you are getting the repairs that you need done.